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Sixs Game FAQ – Your Questions Answered for Pakistan Players

Whether you are new to Sixs Game and figuring out how to register, or you are a regular player with a question about a withdrawal, this FAQ page has the answer. We have gathered the most common questions from Pakistani players across all areas – account setup, deposits, withdrawals, bonuses, sports betting, live casino, and responsible gaming – and answered them clearly and completely. Use the search box or jump to a category to find what you need.

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Account & Registration

Creating a Sixs Game account is completely free and takes about two minutes. Go to the Register page, fill in your full name, email address, Pakistani mobile number (+92 format), date of birth, and choose a password. After submitting the form, you will receive a 6-digit OTP on your mobile number to verify your account. Once verified, your account is active and ready. Make your first deposit of Rs 200 or more to claim the 100% welcome bonus up to Rs 50,000.

The minimum age to register and play at Sixs Game is 18 years. Age is collected during registration and may be verified through CNIC or other identity documents at the withdrawal stage. Any account found to belong to someone under 18 will be immediately closed, all funds forfeited, and the matter referred to the appropriate authorities. This rule is non-negotiable and exists to protect young people.

No. Sixs Game strictly enforces a one-account-per-person policy. Creating multiple accounts – under your own name, someone else's identity, or using different contact details – is a violation of the Terms and Conditions. If duplicate accounts are detected, all accounts will be suspended and balances forfeited. If you have forgotten your password or are having trouble accessing your existing account, contact support via live chat rather than registering a new account.

If you have forgotten your password, contact Sixs Game support via live chat or at support@sixsgame.bet. Provide your registered email address and mobile number. The support team will verify your identity and help you set a new password. The process takes 5 to 10 minutes. Sixs Game support will never ask for your existing password – if anyone does, it is not genuine support.

Basic identity documents are not required to start playing at Sixs Game after registration. However, KYC (Know Your Customer) verification using your CNIC is required when you reach certain withdrawal thresholds or if our compliance team flags your account for review. Completing KYC is straightforward – you submit a clear photo of your CNIC and a selfie, and verification is typically completed within 24 hours. Having your documents ready in advance makes the process faster when the time comes.

To update your registered mobile number or email address at Sixs Game, contact support via live chat or email. For security reasons, contact detail changes cannot be done self-service – they require identity verification first. This protects you in case someone has unauthorised access to your account and tries to change your contact details. Have your CNIC details ready when you contact support for this type of request.
Deposits & Payment Methods

Sixs Game accepts all major Pakistani payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, and standard Visa/Mastercard bank cards. All deposits are processed in PKR. There are no foreign currency conversions and no platform fees on deposits. See the full details on the Deposit and Withdrawal page.

The minimum deposit at Sixs Game is Rs 200 for mobile wallet payments (Easypaisa, JazzCash, NayaPay, SadaPay). For IBFT bank transfers and Visa/Mastercard card payments the minimum is Rs 500. A Rs 200 deposit qualifies for the welcome bonus, so even a very small first deposit gets you matched with bonus funds to double your starting balance.

Easypaisa and JazzCash deposits at Sixs Game are typically credited to your account within 1 to 2 minutes of the transaction being completed on your mobile wallet app. NayaPay and SadaPay deposits follow the same timeline. IBFT transfers can take 10 to 30 minutes depending on your bank's processing speed. If a deposit has not reflected after 30 minutes, contact support with the transaction reference number and the team will trace it immediately.

Yes. All deposit transactions at Sixs Game are processed over 256-bit SSL encrypted connections. Your payment details are never stored on Sixs Game servers – they are processed directly through the payment providers (Easypaisa, JazzCash, etc.). Sixs Game does not see or store your mobile wallet PIN, bank card number, or OTP. The platform meets industry-standard security requirements for all financial transactions.

Sixs Game charges zero platform fees on all deposits. The amount you send is the amount that credits to your account. Some payment providers (particularly IBFT and certain banks) may charge their own transaction fees on your end, but those are your bank's charges, not Sixs Game's. Mobile wallet deposits via Easypaisa, JazzCash, NayaPay, and SadaPay are typically free from any provider-side charges as well.
Withdrawals

Mobile wallet withdrawals (Easypaisa, JazzCash, NayaPay, SadaPay) at Sixs Game are processed within 30 to 60 minutes during business hours (9am–11pm PKT, Monday to Saturday). IBFT bank transfers typically take 1 to 3 business hours after approval. All withdrawals go through a standard compliance check before being released, which usually completes in under 15 minutes for verified accounts. You can track your withdrawal status in real time from your account transaction history page.

The minimum withdrawal at Sixs Game is Rs 500 for all payment methods. There is no maximum withdrawal limit for standard players, though very large withdrawals (above Rs 200,000 in a single request) may require an additional compliance review that can extend processing time by up to 24 hours. VIP account holders have enhanced withdrawal limits and priority processing.

Withdrawal delays at Sixs Game are most commonly caused by: pending KYC verification (account not yet fully verified), incomplete bonus wagering requirements, a mismatch between the withdrawal account name and the registered name, or a compliance review triggered by unusual account activity. Rejections typically come with an explanation message in your account or via email. If your withdrawal has been pending for more than 2 hours without a status update, contact support with your transaction ID and the team will resolve it promptly.

Generally, Sixs Game requires withdrawals to be processed back to the same payment method and account used for the most recent deposit. This is an anti-fraud measure. If the account you deposited from is no longer available (for example, you have changed mobile numbers), contact support to request an exception – you will be asked to provide verification of the new account's ownership before a different withdrawal method is approved.
Bonuses & Promotions

New players at Sixs Game receive a 100% match bonus on their first deposit, up to Rs 50,000. This means if you deposit Rs 5,000 your first time, you get Rs 5,000 in bonus funds added to your account, giving you Rs 10,000 to play with in total. The bonus is credited automatically – no code needed. A 30x wagering requirement applies before bonus funds can be withdrawn. You have 30 days to complete the wagering.

A wagering requirement (also called a playthrough requirement) means you need to bet the bonus amount a set number of times before the bonus funds convert to real withdrawable money. At Sixs Game, the welcome bonus has a 30x wagering requirement. If you received Rs 5,000 in bonus funds, you need to place bets totalling Rs 5,000 × 30 = Rs 150,000 before those bonus funds become withdrawable. Different games contribute different percentages toward the requirement – check the full bonus terms for game contribution rates.

Yes. Beyond the welcome bonus, Sixs Game runs regular promotions for existing players including reload bonuses on subsequent deposits, cashback offers on losses, cricket season specials during PSL and international series, Eid bonuses, and refer-a-friend rewards. Active promotions are listed in your account dashboard. Sixs Game does not send high-pressure bonus marketing – promotions are communicated clearly and opt-in only. Visit the Refer a Friend page for details on the referral reward programme.

No. Bonus funds at Sixs Game cannot be withdrawn until the wagering requirement has been completed. Your real money deposits are always available for withdrawal independently of bonus activity, but the bonus funds themselves only convert to withdrawable cash after you complete the required number of bets. If you want to forfeit an active bonus before completing the wagering requirement, contact support – doing so forfeits the bonus but frees your real money balance from any bonus-related restrictions.
Sports Betting

Sixs Game covers a wide range of sports, with cricket getting the most comprehensive coverage of any Pakistani platform – international Tests, T20Is, ODIs, PSL, domestic tournaments, and more. Beyond cricket, you can bet on football (Premier League, La Liga, Champions League, Pakistani domestic), kabaddi, tennis, basketball, and virtual sports. Live in-play betting is available for most major matches, with markets updating ball by ball or minute by minute. See the full sports catalogue on the Sports Betting page.

The minimum single bet on sports at Sixs Game is Rs 50. The minimum for accumulator (parlay) bets is also Rs 50. There is no maximum bet for most markets, though very large bets on specific markets may require approval and odds could be adjusted. For limits on specific matches or markets, contact support before placing the bet.

If a match at Sixs Game is cancelled before it starts, all bets on that match are voided and stakes returned in full to your account. If a match is abandoned after starting (for example due to rain in a cricket match), the outcome depends on the specific rules for that market and sport. Most markets require a minimum number of overs or periods to be completed for bets to stand. The full rules are available in the Sports Betting Terms section. Stakes on voided markets are always returned in full.

Yes. Sixs Game offers a Cash Out feature on selected live markets during in-play betting. When the cash-out option is available for your bet, a "Cash Out" button appears next to the bet in your active bets list, showing you the amount you would receive if you cash out at that moment. The cash-out value fluctuates in real time based on the current match situation. Cash out is available on pre-match bets that are still running live, but not all markets support the feature.
Live Casino & Card Games

The Sixs Game Live Casino includes tables for Baccarat, Roulette (European and American), Blackjack, Teen Patti, Andar Bahar, Dragon Tiger, and Dream Catcher. All tables are staffed by real human dealers in professional studios, streamed live via high-definition video. Tables are available 24 hours a day, 7 days a week. Minimum bets vary by table – there are Rs 100 minimum tables suitable for all budgets, as well as high-roller tables for experienced players.

Yes. All RNG (non-live) games at Sixs Game use certified random number generators that have been tested for fairness. The RTP (return to player) percentages for all slots and RNG table games are available on each game's information page. Live Casino games use physical cards and real roulette wheels operated by trained dealers, so no RNG is involved in the outcome – the result is determined entirely by the real-world action you see on screen.

Yes. Sixs Game has dedicated Andar Bahar and Teen Patti tables in both the Live Casino section and as RNG versions for instant play. Andar Bahar is available in classic format as well as speed variants with faster rounds. Teen Patti follows standard Pakistani rules. Both games are accessible from the Andar Bahar page and the Card Games page after logging in.

If your connection drops mid-round in a Sixs Game Live Casino game, any bets already placed before the disconnection are still active and will be resolved normally. When you reconnect and reopen the game, the result of the round will be shown to you. Your balance will have been adjusted according to the outcome. If you believe a disconnection affected the settlement of a bet incorrectly, contact support with the approximate time of the disconnection and the game name, and the technical team can review the server logs.
Responsible Gaming

Sixs Game provides a full set of responsible gaming tools accessible from your account settings: deposit limits (daily, weekly, monthly), loss limits, session time limits, reality check notifications, cooling-off periods (24 hours to 30 days), and self-exclusion (6 months to permanent). All of these tools are free to use and most activate immediately. Read the full guide on the Responsible Gaming page.

To self-exclude, log in to your Sixs Game account, go to Account Settings, and select the Responsible Gaming tab. Choose Self-Exclusion, select your preferred duration (minimum 6 months, maximum permanent), and confirm. The exclusion activates immediately. Alternatively, contact support via live chat or email for immediate assistance. Self-exclusion cannot be reversed during the active period. Your balance is preserved and can be withdrawn before or after the exclusion period.

If you feel that gaming is causing you financial, personal, or emotional harm, the first step is to use the tools on your Sixs Game account. Set a deposit limit today to immediately restrict your spending. If the issue feels more serious, activate a cooling-off period or self-exclusion. Contact our support team at support@sixsgame.bet – our responsible gaming team is available to help without judgment. The Responsible Gaming page has a self-assessment quiz and detailed guidance on recognising problem gambling patterns.

Still Need Help?

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Sixs Game is Pakistan's most trusted online gaming platform with players in every province


Platform Highlights

Why Pakistani Players Trust Sixs Game

Beyond the FAQ answers, here is a summary of what makes Sixs Game the right choice for players across Pakistan.

Built for Pakistani Mobile Users

The entire Sixs Game platform is optimised for mobile browsers on Android and iOS. Full functionality – deposits, betting, live casino, withdrawals – works smoothly on mobile data without any app download. Pages load fast even on 4G connections across Pakistan.

100% PKR – No Conversion Fees

Every transaction at Sixs Game happens in Pakistani Rupees. Your balance, bets, winnings, and withdrawals are all denominated in PKR. No foreign exchange, no hidden conversion rates, no surprises when your winnings arrive in your Easypaisa or bank account.

Secure Accounts & Encrypted Payments

256-bit SSL encryption protects every login and transaction at Sixs Game. Optional two-factor authentication adds an extra layer to your account. Payment details are handled by Pakistan's leading payment providers and never stored on Sixs Game servers.

Pakistan's Most Complete Cricket Betting

PSL, international cricket, domestic tournaments – Sixs Game covers more cricket markets than any other platform available to Pakistani players. Live in-play betting with ball-by-ball market updates means you never miss the right moment to place your bet.

Refer Friends, Earn in PKR

Every friend you refer to Sixs Game who registers and deposits earns you a referral bonus paid in PKR. There is no limit on the number of referrals. The more people you bring in, the more you earn – consistently, in your own account, with no complicated claims. Visit the Refer a Friend page for details.

Genuine Responsible Gaming Tools

Sixs Game provides deposit limits, session timers, reality checks, cooling-off periods, and self-exclusion – all accessible from your account settings in under 2 minutes. These tools are designed to actually work, not to be technically available but practically hidden away.

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Football betting at Sixs Game covers all major leagues including Pakistani domestic competitions

About This FAQ

How We Put This Sixs Game FAQ Together

This FAQ page exists because our support team saw the same questions coming in from Pakistani players day after day. Not because the answers are complicated – most of them are straightforward once you know where to look – but because the information was spread across different pages and not always easy to find quickly.

So we gathered every question that Pakistani players ask most often about Sixs Game and put them all in one place. The categories cover the full lifecycle of a player's experience on the platform: getting started with registration, making the first deposit, understanding the welcome bonus, placing sports bets, playing live casino games, withdrawing winnings, and using responsible gaming tools when needed.

We update this FAQ regularly as the platform evolves and as new questions come in from the community. If you have a question that is not answered here, the fastest way to get an answer is via the live chat support, which is available 24 hours a day. Our support agents typically respond within 5 minutes and are trained to handle every topic covered in this FAQ and more.

One thing worth mentioning: the answers in this FAQ are summaries. For the legally binding version of any rule – particularly around bonuses, withdrawals, and responsible gaming – the full Terms and Conditions document applies. If there is ever a difference between what this FAQ says and what the Terms and Conditions say, the Terms and Conditions take precedence. Always worth reading the full terms before claiming a bonus.

New to Sixs Game? The quickest way to get started is to register a free account, make a first deposit of Rs 200 or more to claim your welcome bonus, and then explore the games and sports markets at your own pace. The whole registration process takes about two minutes from this page.

Question Answered? Start Playing at Sixs Game Today

Register your free account in 2 minutes, claim your 100% welcome bonus up to Rs 50,000, and start betting on cricket, PSL, and your favourite casino games – all in PKR with Easypaisa, JazzCash, and more.

18+ only  |  Responsible Gaming  |  Bonus T&Cs apply