Plain-Language Summary
Your personal data is encrypted and protected every step of the way at Sixs Game
1. Who We Are
Sixs Game is the operator of the online gaming platform accessible at sixsgame.bet, serving players across Pakistan. In the context of this Privacy Policy, references to "Sixs Game", "we", "us", or "our" refer to the platform operator responsible for collecting, processing, and protecting your personal data.
This Privacy Policy governs all personal data collected through the Sixs Game website, mobile-browser interface, and any associated communication channels including live chat, email support, and WhatsApp or Telegram support. It applies to all registered and unregistered visitors from Pakistan and forms an integral part of our Terms and Conditions.
By registering an account, making a deposit, or otherwise using the Sixs Game platform, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with how we handle your data, please do not use the platform and contact us to request account closure.
For all privacy-related queries, including data access requests, corrections, or deletion requests, contact us directly at support@sixsgame.bet. We respond to all privacy queries within 72 hours.
2. Personal Data We Collect
Sixs Game collects only the personal data that is genuinely necessary to provide you with a functional, secure, and compliant gaming service. We do not collect data speculatively or beyond what is required for the purposes described in Section 4. The categories of data we collect are as follows:
2.1 Identity and Contact Data
When you register an account at Sixs Game, we collect your full legal name, date of birth, gender, email address, and mobile phone number. This information is used to create and manage your account, to verify your identity, and to communicate important account-related information to you.
2.2 Financial Data
To process deposits and withdrawals in Pakistani Rupees (PKR), we collect information related to your chosen payment method. For mobile wallets (Easypaisa, JazzCash, NayaPay, SadaPay), this is your registered mobile number. For IBFT bank transfers, this is your bank account number and bank name. For Visa and Mastercard transactions, this is processed entirely through our PCI-DSS compliant payment gateway provider – Sixs Game does not store card numbers on its own servers at any point. Full financial data categories include:
2.3 Account Activity Data
We record your gaming activity on the Sixs Game platform, including bets placed, games played, sports markets selected, bet amounts, outcomes, and session durations. This data is used for account management, responsible gaming monitoring, dispute resolution, and to understand how players use the platform so we can improve it.
2.4 Technical and Device Data
When you access Sixs Game, we automatically collect certain technical information about the device and connection you are using. This includes your IP address, device type, operating system, browser type and version, and the pages you visit within the platform. This data is used for security monitoring, fraud detection, and platform optimisation.
2.5 Verification Documents
In accordance with our Know Your Customer (KYC) and anti-money laundering (AML) obligations, we may request copies of identity documents such as a Pakistani CNIC (Computerised National Identity Card), passport, or utility bill. These documents are stored securely and accessed only by the compliance team members who require them for verification purposes.
We do not collect sensitive personal data such as health information, political opinions, religious beliefs, or biometric data. The only sensitive category we handle is identity documents for KYC purposes, and access to these is strictly controlled.
3. How We Collect Your Data
Personal data reaches Sixs Game through several distinct channels depending on what type of data it is and how you interact with the platform:
3.1 Directly From You
The largest portion of your personal data is provided directly by you during registration, during deposit or withdrawal requests, when you contact support, or when you respond to promotions or surveys. This includes your name, contact details, payment method details, and identity documents.
3.2 Automatically Through Platform Use
Technical and activity data is collected automatically as you use the Sixs Game platform. Server logs record connection information, IP addresses, and page access times. Our gaming systems record bet placement, game rounds played, and account balance changes in real time. This happens without any action required on your part and is a standard aspect of how any online platform functions.
3.3 Through Payment Processors
When you initiate a deposit or withdrawal, your payment provider (for example Easypaisa or JazzCash) sends a transaction confirmation to Sixs Game including a transaction reference number, the amount, and the sender's mobile number. Sixs Game uses this information to credit your account and to maintain an accurate record of your financial activity on the platform.
3.4 Through Cookies and Similar Technologies
Like virtually all websites, Sixs Game uses cookies to maintain your session, remember your preferences, and collect anonymous aggregate usage statistics. The full details of how cookies work on the platform are covered in Section 6 of this Privacy Policy.
4. Why We Use Your Data
Every piece of personal data that Sixs Game collects is used for one or more specific, legitimate purposes. We do not process personal data without a clear reason. The table below summarises our main data processing activities and the legal basis for each:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Create and manage your Sixs Game account | Identity & contact data | Contractual necessity |
| Process deposits and withdrawals in PKR | Financial & identity data | Contractual necessity |
| Verify your age and identity (KYC) | Identity documents, DOB | Legal obligation |
| Detect and prevent fraud and money laundering | Technical, financial & activity data | Legal obligation / Legitimate interest |
| Monitor responsible gaming indicators | Activity & financial data | Legal obligation / Legitimate interest |
| Resolve disputes and handle complaints | Activity & communication data | Legitimate interest |
| Send account-related notifications | Contact & account data | Contractual necessity |
| Send promotional communications (opt-in) | Contact data | Consent |
| Improve platform performance and UX | Technical & activity data (aggregated) | Legitimate interest |
Marketing communications: Sixs Game only sends promotional emails or messages to players who have explicitly opted in. You can withdraw your consent at any time by updating your communication preferences in account settings or by replying "STOP" to any marketing message.
5. Who We Share Your Data With
Sixs Game does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Full stop. When your data is shared with any third party, it is because doing so is necessary to provide the service you have requested, to comply with a legal obligation, or to protect the security of the platform. The categories of third parties who may receive your data are as follows:
5.1 Payment Service Providers
To process your PKR deposits and withdrawals, Sixs Game shares necessary transaction data with the payment service providers you choose to use. For Easypaisa and JazzCash this means your mobile number and the transaction amount. For Visa and Mastercard this means your card details are passed to our PCI-DSS certified payment gateway. These providers have their own privacy policies governing how they handle your data in the course of processing your payment.
5.2 Identity Verification and KYC Providers
Where automated identity verification is used, your identity document images and associated data may be processed by a third-party KYC verification provider. These providers are bound by contractual data protection obligations and process your data only for the purpose of identity verification on behalf of Sixs Game.
5.3 Fraud Prevention and Security Services
To protect the platform and all players on it, Sixs Game may share technical and activity data with fraud detection and cybersecurity service providers. These partners help identify suspicious patterns such as coordinated account creation, unusual transaction behaviour, or known fraudulent payment methods. Data shared for this purpose is used solely for security functions.
5.4 Legal and Regulatory Authorities
Where required by applicable law, or in response to a valid legal request from a court or regulatory authority, Sixs Game may be required to disclose specific personal data about an account holder. We will only disclose the minimum data necessary to comply with the legal requirement and will notify you where legally permissible.
5.5 Professional Advisers
Legal advisers, accountants, and auditors engaged by Sixs Game may have access to personal data where necessary for the provision of their professional services. All such parties are bound by confidentiality obligations.
No advertising data sharing: Sixs Game does not share your personal data with advertising networks, data brokers, or any third party for the purpose of targeted advertising. Your data stays within the purposes described above.
6. Cookies and Tracking Technologies
Sixs Game uses cookies and similar technologies to make the platform work correctly and to improve your experience. A cookie is a small text file stored on your device by your browser when you visit a website. Here is how we use them:
6.1 Essential Cookies
These cookies are strictly necessary for the platform to function. They maintain your login session so you do not need to re-enter your password on every page, they store your language and currency preferences, and they keep your game session active while you are playing. You cannot opt out of essential cookies and continue to use the platform, because without them the service cannot operate.
6.2 Analytics Cookies
Sixs Game uses anonymised analytics data to understand how players navigate the platform – which pages are visited most, where players tend to drop off, and which features are used most frequently. This information is processed in aggregate form and is never linked to your individual identity. It helps us make the platform better over time.
6.3 Security Cookies
Certain cookies are used as part of our fraud detection and account security systems. They help identify whether a login attempt is coming from a recognised device, flag unusual access patterns, and protect your account from unauthorised access.
6.4 Managing Your Cookie Preferences
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. However, disabling essential cookies will prevent you from logging in and using Sixs Game properly. The cookie settings in your browser are usually found under the Privacy or Security section.
7. How Long We Keep Your Data
Sixs Game retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
- Account data (name, contact information, account history): Retained for the duration of your account plus 5 years after closure, in accordance with standard financial record-keeping requirements.
- Transaction records (deposits, withdrawals, bet history): Retained for a minimum of 5 years following the transaction date, as required for AML compliance and dispute resolution purposes.
- Identity verification documents (CNIC copies, passport scans): Retained for 5 years after account closure or the date of the last transaction, whichever is later.
- Support communication records (live chat logs, emails): Retained for 2 years from the date of the conversation, to facilitate follow-up queries and ongoing dispute resolution.
- Technical logs (IP addresses, session data): Retained for 12 months for security monitoring purposes, then deleted.
- Marketing consent records: Retained for as long as you remain opted in to marketing communications, plus 1 year following opt-out as evidence of consent history.
When the applicable retention period has elapsed, data is securely deleted or anonymised so that it can no longer be linked to your identity. If you request deletion of your data before the standard retention period has elapsed, we will delete all data that we are not legally required to retain, and restrict processing of the remainder.
8. How We Protect Your Data
Sixs Game takes the security of your personal data seriously and has implemented a layered set of technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction.
8.1 Encryption
All data transmitted between your device and the Sixs Game servers is encrypted using 256-bit SSL/TLS encryption – the same standard used by major banks in Pakistan. This means that even if your internet connection were intercepted, your personal data and financial information would be unreadable. All data stored on our servers is encrypted at rest.
8.2 Access Controls
Access to personal data within Sixs Game is restricted on a strict need-to-know basis. Staff members can only access the categories of data that are necessary for their specific role. Access to KYC documents and financial records is limited to compliance and finance team members and is logged for audit purposes.
8.3 Payment Data Handling
Card payment details are never stored on Sixs Game servers. All card transactions are handled entirely by our PCI-DSS Level 1 certified payment gateway. Mobile wallet transactions involve only the mobile number and transaction reference, not any wallet PIN or password.
8.4 Incident Response
In the unlikely event of a personal data breach, Sixs Game has a documented incident response procedure that ensures affected players are notified promptly and that appropriate steps are taken to contain the breach, assess its impact, and prevent recurrence.
You can further protect your Sixs Game account by enabling two-factor authentication in your account settings. This adds a second verification step to your login and makes it significantly harder for anyone else to access your account.
9. Your Privacy Rights
As a player at Sixs Game, you have a set of rights regarding your personal data. These are not theoretical – they are practical rights you can exercise by contacting us at support@sixsgame.bet. Here is what you are entitled to:
Right of Access
You can request a copy of all personal data that Sixs Game holds about you. We will provide this in a readable format within 30 days of your request.
Right to Correction
If any personal data we hold about you is inaccurate or out of date, you have the right to have it corrected. Contact support with the correct information and we will update it promptly.
Right to Deletion
You can request that we delete your personal data. We will honour this request for all data we are not legally required to retain, and restrict processing of the remainder.
Right to Restrict Processing
In certain circumstances you can ask us to pause the processing of your data while a query or dispute is being investigated, without requiring full deletion.
Right to Data Portability
You can request your account data in a structured, machine-readable format so that you can transfer it to another service if you choose to do so.
Right to Object
Where we process data based on legitimate interests, you have the right to object. You also have the absolute right to opt out of marketing communications at any time.
To exercise any of these rights, send an email to support@sixsgame.bet with the subject line "Privacy Request" and describe what you would like us to do. We will respond within 72 hours to confirm receipt and within 30 days to fulfil the request. There is no charge for exercising your privacy rights.
10. Children's Privacy
Sixs Game is strictly an adult platform. Persons under the age of 18 are not permitted to register, deposit, play, or access any part of the platform. We do not knowingly collect personal data from anyone under 18 years of age.
If you believe that a minor has registered on the Sixs Game platform or that a child's personal data has been provided to us inadvertently, please contact us immediately at support@sixsgame.bet. We will investigate, close the account immediately if the individual is found to be under 18, delete all associated data, and reverse any transactions to the extent possible.
Parents and guardians in Pakistan are encouraged to use parental control software to prevent minors from accessing online gaming platforms. Sixs Game employs age verification as part of the registration process and may request CNIC or other identity documents to confirm a player's age at any time.
Any account found to be registered by an individual under 18 will be closed, all funds forfeited, and the matter may be referred to relevant child protection authorities in Pakistan.
11. Changes to This Privacy Policy
Sixs Game may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or improvements in how we explain our practices. When significant changes are made, we will notify active account holders via email and display a prominent notice on the platform at the time of publication.
The "Last Updated" date at the top of this page always reflects when the current version was published. We encourage you to review this Privacy Policy periodically so that you remain informed about how your data is handled. Your continued use of Sixs Game after a revised Privacy Policy is published constitutes your acceptance of the updated version.
If any change to this Privacy Policy affects how we use previously collected data in a material way that goes beyond what was originally explained to you at the time of collection, we will obtain your explicit consent before proceeding with the new use.
12. Contact Us About Privacy
If you have any questions, concerns, or requests relating to your privacy or to how Sixs Game handles your personal data, please do not hesitate to get in touch. We take privacy queries seriously and our team is equipped to help.
- Email: support@sixsgame.bet (subject line: Privacy Request)
- Live Chat: Available 24/7 on the Sixs Game website
- WhatsApp & Telegram: Contact details are available in your account dashboard after login
We will acknowledge your privacy query within 72 hours and resolve it within 30 calendar days. For complex requests involving large volumes of data or legal complications, we may extend this period by up to an additional 30 days, in which case we will inform you of the extension and the reason for it before the initial 30-day deadline expires.